ISSUE TRACKER
Website feedback, straight into Jira Cloud
Connect your Jira Cloud site with Atlassian authorization, then turn feedback into issues in the project you choose.
Available on Pro and above.
HOW IT WORKS
What happens when feedback arrives
Credentials are encrypted at rest, every delivery records its outcome, and a failing integration never blocks the feedback itself.
Authorize a Jira site
An admin signs in to Atlassian and selects the site Annot8 may access. No personal API token is shared with Annot8.
Choose a project
Enter its project key and test the connection. Annot8 checks that your account can create issues there before sending feedback.
Create issues
New feedback can create an issue automatically, or you can send a selected thread to Jira from the dashboard.
GOOD TO KNOW
Before you connect Jira
The specifics that save a support ticket — the same ones the docs lead with.
Access and delivery
Atlassian's site-limited read and write scopes are used to inspect the project and create issues. Jira status changes do not sync back to Annot8.
Jira Cloud
The integration targets Jira Cloud (yourcompany.atlassian.net). Self-hosted Jira Server isn't supported.
Feedback in, Jira notified, nothing re-typed
One script tag on the site, one connection to Jira, and the pipeline runs itself.
