Skip to main content
Start for free

LIVE CHAT

Live chat from the widget you already installed

The same widget that collects feedback answers your visitors' questions. Conversations land in the dashboard next to the feedback — same team, same inbox, no second tool bolted onto the page.

Start for freeSee pricing
app.yoursite.com
The Annot8 live chat inbox, with a visitor conversation open and an AI assistant reply suggested alongside the team's own messages.

INCLUDED

One widget, both jobs

A visitor with a question and a reviewer with a bug are the same person a minute apart. The widget treats them that way.

  • The same inbox

    Chat conversations sit in the dashboard beside your feedback threads — one queue for the team, not two tools with two states of mind.

  • An AI assistant, on your context

    Your team can draft replies from your product context. Visitor-facing auto-replies require an adult-business project and deployment enablement.

  • Conversation basics done right

    Typing indicators, read receipts, and conversation ratings — the mechanics visitors expect from chat.

  • Full appearance control

    The launcher, the panel, the accent, the corner it lives in, light or dark — tuned from the dashboard to fit your product.

  • Status at a glance

    Open and resolved conversations, filterable, with chat statistics beside the inbox.

  • No second script

    Chat ships inside the widget that is already on the page. Turning it on is a setting, not an integration project.

TUNED FROM THE DASHBOARD

Every conversation setting lives in one place

Chat has its own settings pages in the dashboard — behaviour, the AI assistant, and appearance — so the widget on the page stays a single script tag.

Chat settings

Turn chat on per project and shape how conversations open, route, and resolve.

AI assistant

Configure what the assistant knows and how it drafts, then let your team send or edit its suggestions.

Appearance

Launcher label, accent, position, and theme — the widget wears your product's clothes, not ours.

Going live

Try chat on staging first: on production domains the widget, chat included, stays hidden until you turn on Show widget in production in the project's settings.

PUT IT INTO PRACTICE

Make your next review easier to act on

Use these guides to plan a review, capture clear evidence, and check the result before release.

Visual feedback starts on Free with three guest reviewers. Paid plans add screen recording, integrations, live chat, and analytics. Analytics also requires project enablement and visitor consent.

ONE WORKSPACE

It comes with the other three

Every surface shares the same inbox, the same team, and the same project key. Turning one on never means installing another.

See them together
VISUAL FEEDBACKVisual feedback pinned to the exact elementExplore visual feedback
FEEDBACK PORTALA public feedback board your users can vote onExplore feedback portal
PRODUCT ANALYTICSProduct analytics: know whether the fix matteredExplore product analytics

PUT IT TO WORK

Choose a practical workflow

Start with a review process your team can follow, then adapt the checklist to the release.

Answer the question where it was asked

Chat lives in the widget that is already on your page — turning it on is one setting.

Start for freeTalk to us

Free forever plan · No credit card · 3 guest reviewers included